CTIA is Africa's most award winning airport, having scooped the Best Airport in Africa last year as well as The Most Improved Airport, and the internationally recognised Skyrax Award for the Best Airport for staff delivery excellence.
Other airports in South Africa who won awards include King Shaka International as third Best Airport in Africa, Upington International for Best Regional Airport and East London as the Most Improved Airport in service delivery.
The Airport Service Quality Awards have become the worlds leading passenger satisfaction benchmark with more than 200 airports participating in over 50 countries.
Areas in which the airport did well were restaurant value, trolley availability, parking availability, parking facilities and cleanliness in wash rooms. Other areas in which it improved were Wifi internet access as well as ease of finding yourself around using signage.
Well done Cape Town International Airport!
